Delivering 'serendipity': Seemingly random product discovery, aided by technology
Researchers from University of Sydney, University of Florida, and Rutgers University published a new paper in the Journal of Marketing that examines the role of serendipity in customer satisfaction and how marketers can provide it.
from Phys.org - latest science and technology news stories https://ift.tt/3vnMeuK
from Phys.org - latest science and technology news stories https://ift.tt/3vnMeuK
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