There's a better way to think about being kept waiting at work

While no one at work wants to be kept waiting, according to a new study by researchers from Ben-Gurion University of the Negev (BGU) and the University of British Columbia (UBC), reactions to waiting can be managed to reduce aggression that may result from the wait.

from Phys.org - latest science and technology news stories https://ift.tt/2SSySFJ

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